Exclusively About Direct-to-Customer and Omnichannel Operations


Join us March 27-29, 2017

David L. Lawrence Convention Center Pittsburgh, PA

Innovate Your Operations!

Improve Efficiencies... Access Benchmarking Data... Increase Customer Satisfaction... Evaluate the Latest Innovations and Products
Male And Female Workers In Warehouse Preparing Goods For Dispatch

Better measure your results, gain workforce acceptance, optimize your supply chain and wipe away inconsistencies and inaccuracies. Learn more here

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Boss and young employees during business meeting

Access exclusive new benchmarking data and discuss with your executive peer group, source best-in class solutions & innovations for your business, and offer world class training to your management team. Learn more here

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Ecommerce Management

Create a world class customer experience, boost your omnichannel strategy, work more effectively cross departments and streamline your operations – learn more here

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Hear from these Industry Thought Leaders


Lynn Jeffrey

Vermont Teddy Bear
Senior Director, Operations
Willis Weirich full

Willis Weirich

Neiman Marcus
Vice President, Logistics
Liz Graham full

Liz Graham

Vice President, Sales and Service

Jeff Brady

Harry & David
Director, Transportation & Logistics

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Headline Sponsor


Platinum Sponsors


Dive into the innovation, strategies and tactics you’ll need to suceed in today’s ecommerce environment. From increasing customer satisfaction to boosting productivity and cutting costs you’ll leave with answers to your top questions.