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Supply Chain Intelligence: Taking Action on Your Data

So you have an audit platform and you monitor carrier performance. You track dozens of data points and you file for refunds from the carriers. Is this all that matters to you?

Audit platforms should not simply be “auditing” the carriers in hopes of reaping a 1%-2% reward that you end up splitting with your audit provider. It’s about constructing the right KPI picture for your supply chain and taking decisive action as warranted by your data, your shipping trends and industry changes. In this session, two supply chain experts on the shipper and provider side will discuss how to leverage business intelligence to optimize complex supply chains.

This session will cover:
• What goes into comprehensive KPI construction
• Which KPIs matter most to your supply chain
• Analyzing the bottom-line and customer experience impact of action/inaction
• Leveraging your data to build a compelling business case for carrier procurement
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Mastering Small Parcel Contract Negotiations: Insider's Playbook for Best-in-Class Pricing Agreements

If you are involved the procurement of pricing for vendors like FedEx and UPS, make sure you attend this interactive presentation for a crash course on the tips, tricks and tactics of professional parcel negotiators. Parcel contracts are highly negotiable, but pricing is complex and conditional, and most businesses lack benchmarking and other comparative information. As a result, 9 out 10 businesses are overspending for these services!

Led by a leading professional consultant with decades of experience negotiating parcel contracts on both sides of the table, this session will provide invaluable information to help you reduce overall shipping costs by as much as 30%.

This session will cover:
• How to avoid the most common negotiating mistakes
• Negotiating the best upfront discounts, contracts and services
• The use of statistical benchmarking data to compare pricing to peers
• Analyzing parcel data for reporting and auditing to lower shipping costs, improve productivity and enhance carrier communication
• Create and utilize leverage to improve your position during contract negotiations

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Sprint to the Last Mile: Optimizing the Costliest Leg of Fulfillment

It’s no secret that the last mile of fulfillment – from the final node to the doorstep – is the most costly. Retailers, ecommerce companies, carriers and service providers have all been wrestling with this conundrum, seeking creative solutions to a vexing, expensive problem. Various consolidation approaches offer promise, including parcel lockers and store or curbside pickup services. While convenient for some, not everyone is interested in making a special trip to collect their purchase.

What is the latest thinking on conquering the last mile of ecommerce? What solutions are being put into play and what kind of benefits do they deliver? How is technology being leveraged to optimize routing? How about crowdsourcing and ridesharing solutions? We’ll take a deep dive into the players and systems, what’s working and what’s next.

This session will cover:
• Owning the “moment that matters”: delivery in hand
• Ways to shorten the last mile
• Driving optimization, finding efficiencies
• The latest solutions and what’s coming next

Speakers TBA
Moderated By:
  • Marc Smith, Director, Strategy and Ecommerce Market Development, Canada Post
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Can I Ride Along? Brands as Freight Consolidation Bedfellows to Meet Tight Delivery Windows

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Getting Out Late-Day Orders: Hitting Cutoffs, Balancing Cost and Service Level

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Smart Packaging Options to Stay Ahead of Rising Parcel Shipping Costs

Shipping costs are by far your largest fulfillment-related expense. Most companies focus their cost-reduction efforts on optimizing freight strategies when in fact product packaging may hold the most promise for cutting freight expenses and boosting profits.

In this session packaging experts will identify common mistakes made by small-parcel shippers and review a range of packaging options. We will also outline a real-world packaging optimization project for a large B2C shipper that involved automation and packaging type changes to improve product presentation and drastically reduce costs.

This session will cover:
• How to identifying common packaging mistakes
• Understanding how packaging mistakes/oversights drive up shipping costs
• Packaging optimization methods that can reduce costs and improve presentation
• A case study of a company that used packaging to drive down costs

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Speed Order, Aisle 5: The Land Rush in Same-Day Grocery Delivery

It was already happening before Amazon’s shockwave-producing acquisition of Whole Foods, but the push to same-day delivery of online grocery orders – perishable and non-perishable – gained considerable steam from the deal. Now traditional chains like Kroger, Costco and Albertson’s, giants like Target, Amazon and Walmart and specialty providers including Blue Apron and Plated are angling to gain share of a market expected to reach $100 billion by 2025, according to the Food Marketing Institute (FMI).

And of course service providers are scrambling to accommodate the grocery land rush, from Instacart, Peapod and Shipt to logistics and fulfillment firms. This panel discussion will cover the latest trends, projections and opportunities available in this fast-growing space.

This session will cover:
• An overview of the online grocery delivery market
• Solutions and services being brought to bear
• Customer expectations and how they’re being met
• Where the sector is headed

Speakers TBA
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Getting Out from Under All Those Ecommerce Returns

Once a supply chain afterthought, reverse logistics has become a big deal as ecommerce sellers search for ways to tackle return rates that can easily top 30% in some categories, compared to about 9% across all of retail. Given this reality they’re looking for ways to process boomerang items quickly and cost effectively, be it back to stock, reconditioning or liquidation – or in some cases, no return at all.

To address this increasing challenge, steps can be taken on the front end to reduce the flow and on the back end to gain efficiency and lower costs. This panel of experts will talk about the latest trends in reverse logistics, creative solutions being brought to bear and how technology is being leveraged to handle the flow of returned goods.

This session will cover:
• Pre-purchase steps, including returns policy and customer communication
• Post-purchase and reverse logistics
• Ways to create a “circular supply chain”
• Using financial analysis to determine disposition
• New tools and techniques for handling returns

Speakers TBA
Presented By:
  • Brent Bachochin, Vice President, Distribution Operations, Cornerstone Brands

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