"The subject matter presented at the sessions were very timely and relevant. It was a great opportunity to meet and review several vendors and solutions that we were in the market for."
"Great overview of DTC especially for someone who has not had this level of exposure."
"It is nice to know what others in the industry are doing. My goal is always to walk away with things we should be doing differently and new ideas. I did that."
"I was happy to walk away with a lot of ideas that other retailers are using. Gave me some suggestions to share with my organization on how to be more productive and profitable."
"Learning about small parcel contract negotiations and being able to hear what other shippers do was priceless. In general hearing what other companies do for small parcel was most helpful."
"It renewed the excitement of being in a Contact Center. It helped to know that others are also working to improve and looking for ways to keep the needle moving."
"Great to have a place where professionals of the same ilk can share and discuss the industry issues. I gained some really awesome insight on ideas that can be implemented instantly within the company I work for."