FIFTH ANNUAL OPERATIONS SUMMIT | April 12 - 14 | Duke Energy Convention Center | Cincinnati, OH

Operations Sumit 2016

Exclusively About Direct-to-Customer and Omnichannel Operations

Dive into the innovations, strategies and tactics you’ll need to succeed in today’s ecommerce environment. From increasing customer satisfaction to boosting productivity and cutting costs you’ll leave with answers to your top questions.

The Operations Summit is guided by our BOARD OF ADVISORS critical in ensuring our program and sessions bring you top-notch learnings and innovations.

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NEW: See the 2016 agenda here!


Join 800+ DTC & Omnichannel Operations Professionals in Cincinnati in April 2016. Attendees will include:Directors of Operations • Warehouse Managers • VP Operations • Director of Omnichannel • Distribution Center Managers • Customer Experience & Service Directorss • Contact Center Directors…


Headline Sponsor


Platinum Sponsors


Program Tracks

We’ve created specific topical tracks for Operations Summit 2015 to help guide you through the many sessions and topics we’ll be presenting throughout the conference.