AWARDS

ASW_5763
ASW_5778
275ASW_5200-S
Luncheon Ceremony: Wednesday, March 28, 12:00 – 1:30 pm

Come and celebrate the ecommerce merchants who have been the best in innovation and managing their contact centers, returns, orders, shipments, packaging and customer service. The annual Excellence in Customer Experience Awards ceremony will allow you to see and hear the stories behind the companies which have led the way on customer experience excellence. These awards are developed to demonstrate how the power of operations is the key driver in today’s growing ecommerce marketplace and honors operations and fulfillment innovation. The awards ceremony attendance is included with your Operations Summit registration.

Interested in sponsoring and getting your brand aligned with the best in the business?
Contact William Camaraza at wcamaraza@accessintel.com for details on how you can participate.

Gold Sponsors

Global Response
OSM logo

2017 Awards Finalists

BEST PACKAGING

Birchbox
Bonobos
Duluth Trading Co.
Target

BEST SHIPPING & DELIVERY EXPERIENCE

Lululemon
Nautica
Rag & Bone
Sunglass Hut

EXCELLENCE IN BRAND COMMUNICATIONS

Best Buy
eBags
L.L. Bean
Toys R Us

BEST CUSTOMER RETURNS EXPERIENCE

Bonobos
Gaiam
Nordstrom
Tommy Bahama

CUSTOMER EXPERIENCE LEADER

Bonobos
Fossil
Land’s End
Nordstrom

RETAIL INNOVATOR OF THE YEAR

Amazon

Birchbox

Kohl’s

Macy’s

Walmart

Wayfair