Rocket Fuel

Jason Acevedo

Wednesday, February 20th, 2013

Director of Ecommerce Operations, Limited Stores

Jason Acevedo is Director of Ecommerce Operations for the Limited stores-The Limited is an iconic fashion retailer that offers high-quality, private-label apparel designed to help the modern woman succeed. In his role he is accountable for Fulfillment, Contact Center, Product Copy, and Promotional execution. He has over 20 years of retail experience with well-known brands such as DSW, Chico’s, Gap and SkyMall.


Patrick Allard

Wednesday, February 20th, 2013

Director of Sales for Newgistics 

Patrick Allard has served as Director of Sales at Newgistics since 2012. He joined the company in 2008 as Business Development Executive, Enterprise Accounts. In his current role, Patrick oversees a team responsible for new business development and existing account growth with key enterprise accounts including Walmart, Gap, Neiman Marcus and Nordstrom.


Rick Amour

Wednesday, February 20th, 2013

COO, www.ThatPetPlace.com 

Rick Amour is Chief Operating Officer of ThatPetPlace.com and President of a non-profit coalition promoting animal adoption. During his 20 year career in the pet industry, his responsibilities have included IT management, e-commerce development, SEM, SEO, direct mail marketing, international sourcing, strategic planning, CRM, warehouse operations and retail management. Rick also has experience in implementing licensed and SaaS order management and warehouse management systems.



Bob Babel

Wednesday, February 20th, 2013

Vice President, Executive Consultant, FORTE

With more than 40 years of experience in material handling engineering, material handling consulting and project management, he  is responsible for all aspects of FORTE’s systems engineering and project delivery functions.

He is highly regarded in the industry for his extensive knowledge of automated material handling systems and even holds patents for high-speed sortation equipment. In his role with FORTE, he manages the design and build portions of a distribution center, including overall facility layout, design, equipment configuration, material operational flow, and implementation for a wide range of distribution operations for both retrofits and greenfield sites.

Prior to joining FORTE, he has served as manager of research and development for a leading manufacturer of material handling equipment. There he oversaw research and development and standardization efforts within the company. He also held a number of other engineering and project management positions relating to the design and implementation of large-scale, automated material handling systems.

As the former chairman of the Conveyor Equipment Manufacturers Association (CEMA), he helped develop the design and safety standards for material handling equipment. He is a frequent speaker at industry organization conferences and regularly interviewed by industry trade publications. He earned his B.S. in mechanical engineering from University of Cincinnati.


Dana Barrette

Wednesday, February 20th, 2013

Director of Distribution, Logistics & Facilities for Specialty Commerce Corporation

Dana Barrette is the Director of Distribution, Logistics & Facilities for Specialty Commerce Corporation. He  joined the senior management team at Specialty Commerce Corp. in February 2010, where he leads all Distribution, Logistics, and Facilities Management operations for the company. SCC is a multi-channel marketer that serves the women’s hair fashion, medical hair loss, and apparel / footwear / accessories markets as well as providing continuing education for professionals. Prior to joining SCC, Dana was Director of Operations at Boston Apparel Group and Redcats USA.

Before transitioning to the private sector, Dana was a career commissioned officer in the U.S. Army, where he served as unit commander, operations officer, foreign military advisor, and in a variety of other roles including leading logistics, training, human resources, and information technology functions.

He received his Bachelor of Science degree (Engineering/Management) from the United States Military Academy at West Point, NY.

 


Curt Barry

Tuesday, February 19th, 2013

President, F. Curtis Barry & Company

Curt Barry is president of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations & fulfillment. The firm provides services in system selection and implementation; 3PL logistics; distribution center design, improve in storage and workflow and cost reduction; benchmarking; and business intelligence software. Curt is the author of Best Practices in Multichannel Operations & Fulfillment.


Todd Benge

Tuesday, February 19th, 2013

Managing Partner at BirdDog Solutions, Inc. 

Todd joined BirdDog Solutions in July of 2006 through the acquisition of Lakota Solutions. He is responsible for the Carrier Contract Optimization team of consultants and analysts. Prior to Lakota, Todd spent over 20 years with UPS in a steady progression of operations, sales and marketing roles. In his last UPS position, he was responsible for National Account pricing for two UPS regions. Todd did his undergraduate work in Engineering at The University of Toledo. He has an MBA from Shorter College and a Masters Certificate in Project Management from George Washington University.


Chris Brenner

Tuesday, February 19th, 2013

Vice President with PetSolutions 

Chris Brenner has been working for PetSolutions/Jacks for 15 years. He
has held positions of Vice President, E-Commerce Manager, IT Director
Inventory Controller, Retail Manager and Sales Associate.  He has worked
hands on with continuous improvement operations ranging from Retail
Stores, Warehouse and E-Commerce Operations.


Scott Casciato

Tuesday, February 19th, 2013

VP of Service, ModCloth, Inc.

Scott Casciato is VP of Service for ModCloth Inc., a high-growth, direct-to-consumer e-tailer that’s using social commerce to give customers a say in the fashion industry. In his role, he makes sure the company delivers amazing service to their rapidly expanding customer base by developing service strategy and scaling the Fulfillment and Customer Care functions, which have grown from a team of under 50 to over 200 during his three year tenure. To keep pace with ModCloth’s growth, his team has implemented innovative process improvement techniques, opened a new fulfillment center, and developed a long-term strategy for facilitating top-flight service for customers and operational leverage for the business.

Prior to joining ModCloth, he spent several years in supply chain roles with Ryder System Inc. as well as in management consulting, focusing on supply chain improvement for diverse Global 2000 firms, including manufacturing, entertainment, and industrial services clients. He holds an MBA from the Katz Graduate School at the University of Pittsburgh and lives in Pittsburgh with his family.


Manish Chowdhary

Tuesday, February 19th, 2013

Founder & CEO of GoECart

Manish Chowdhary is the Founder & CEO of GoECart, the leader in on-demand ecommerce solutions. GoECart’s mission is to empower small and mid-size merchants with cutting edge ecommerce technology that allows them to compete and win even in the most competitive online markets.

He provides business and technology leadership to GoECart and its clients. He is an innovative business leader and a visionary who creates and executes revenue-producing strategies by developing and launching new solutions to address market needs. He is a recognized expert in his field and a sought after public speaker on topics such as ecommerce, entrepreneurship, and online marketing. He holds a BS in Computer Engineering from the University of Bridgeport and patents in collaborative commerce.”


Bill Cohn

Monday, February 18th, 2013

Principal, Product Manager, Litle & Co

Bill Cohn is responsible for product management of Litle & Co.’s portfolio of value-added services, which includes Automatic Account Updater, Recycling Engine, Vault (tokenization), and fraud services, among other emerging products.   Bill has more than 20 years of product management and marketing experience working for telecommunications, Internet, software and business information product and service companies including: Copyright Clearance Center, Genuity, Digital Broadband Communications, Sandpoint, FTP Software, and Boston Technology.

 


Amy J. Cooper

Monday, February 18th, 2013

Founder and CEO, Fulfillment Works, LLC 

Amy J. Cooper is the founder and CEO of Fulfillment Works, LLC – a full-service product fulfillment company in Orange, Connecticut. As a part of running her company, Cooper tackles the challenges of client management, lead generation, and corporate marketing on a daily basis. She graduated from Simmons College with a degree in Psychology and earned a master’s degree in early childhood education from The University of Massachusetts. Prior to opening Fulfillment Works, she taught first grade in the Masschusetts Public School system.  In 2008, she was a nominee for Connecticut Business Woman of the Year.


Ben Dreyer

Sunday, February 17th, 2013

Operations & IT Director, JP Boden 

Ben Dreyer has worked with Boden, an apparel mail order and internet company, for the last 15 years as the Operations and IT Director.  During this time the company has grown from a small company of $15 million to nearly $500 million in 2012. Originally, Boden operated solely in the UK but now its international sales accounts for 50% of its business.   Boden has two facilities in the UK, one in Pennsylvania, and a third party partnership in Germany. Prior to joining Boden, Dreyer went to Oxford University.


Mike Elder

Sunday, February 17th, 2013

President of Mike Elder Consulting Inc.

Mike Elder is President of Mike Elder Consulting, Inc., a consulting company focused on providing significant results for clients in the multi/omni-channel commerce domain. His extensive experience as an independent consultant includes needs assessment, requirements definition, system solution search and selection, RFPs, process audits, and implementation project management for clients working in ecommerce, catalog/call center, direct marketing, and brick & mortar retail.

In addition to his independent consulting efforts, he was Director of Multi-Channel Services and served as the product manager and thought leader at Junction Solutions for the multi-channel retail domain. He previously served as the Director of Enterprise Systems at the startup company that became KBToys.com.  He was the Senior Product Manager at Quark for the QuarkCommerce business application and served as Vice-President of Professional Services at ProfitCenter Software.  He has over 30 years of broad-based information system technology experience.  His experience as an end user, vendor and consultant in the multi-channel retail industry gives him a strong foundation to advancing his client’s success by supporting their system solutions and operational process improvements.

 


Debra Ellis

Saturday, February 16th, 2013

Founder, Wilson & Ellis Consulting

Debra Ellis is a speaker, consultant, and author of the integrated marketing guide, Social Media 4 Direct Marketers. She is the founder of Wilson & Ellis Consulting, a boutique firm specializing in integrated marketing, customer care, and growth strategies.


Anne Embrey

Saturday, February 16th, 2013

Vice President of Continuous Improvement with Replacements, LTD. 

Anne Embrey is the Vice President of Continuous Improvement with Replacements, LTD.  Anne began her career at Replacements, LTD as a supervisor, only to work her way up the executive chain where she currently serves as Vice President of Continuous Improvement. Responsible for cross-organizational networks, Anne oversees process improvement through leadership development, training, tracking, and measuring the core processes surrounding the company’s 13 million pieces of inventory in their 500,000 square foot warehouse.


Thomas Epting

Saturday, February 16th, 2013

Co-founder & Chief Operating Officer, UncommonGoods

Thomas leads the Operations, Technology and Creative teams through an exciting seasonal scale change each year — a 20-fold increase from average off-peak trough order volume to sustained 4Q peak order volume. His teams create and fulfill multi-channel demand, while meeting the business’ commitment to excellent customer experience and adhering to its values as a founding B Corporation. Thomas leads his teams to identify strategies that work at peak scale, with a seasonal team and ensures that the technology and process exists to manage significant annual growth efficiently.


George Farnell

Friday, February 15th, 2013

Marketing Director, MACH Software

George is a business advisor to Data Management clients, helping them focus on operational excellence and growing their businesses. He has more than two decades of experience delivering process analysis and improvement support to some of the world¹s leading organizations including Reynolds & Reynolds, BellSouth, DCA, Bethesda Healthcare, the Department of Defense, the Defense Institute of Security Assistance Management (DISAM) at Wright-Patt AFB, OH, and the Defense Security Assistance Agency (DSAA) in Washington, DC.

 


Kim Fielden

Friday, February 15th, 2013

 Program Director at Netrada North America

Kim is a Program Director at Netrada North America LLC (formerly FillTek). She joined Netrada in 2008 as a Client Services manager where she was responsible for client relationships as well as integrating new clients into Netrada.  In 2011, she was the Project Manager for the new ERP system that was selected by Netrada.  Since the implementation Kim has become the on-site Subject Matter expert for the new ERP and is leading the development team at Netrada for the new ERP.

Prior to working at Netrada, she was a Call Center and Operations Manager at Discovery Communications in Northern Kentucky.  While at Discovery she was responsible for the operations for all of the Discovery Education business.  During her tenure at Discovery, she was responsible for integrating three new businesses into the Discovery Education family and implementing new email management software system.  She has a Bachelor of Arts degree from Miami University, Oxford Oh.


Dave Flora

Friday, February 15th, 2013

Principal, Firestorm

Dave Flora is a Firestorm Principal whose passion is to build strong Disaster Ready People and Disaster Ready Businesses through Continuity Planning, Critical Decision Support, Crisis Response, Crisis Management, Crisis Communications, Crisis Public Relations, and Consequence Management.


Awards

New! 2 Awards for DTC Super-Heroes & Merchants!

We are featuring two awards, one recognizing the Best Places to Work and one for Excellence in Customer Experience. Specifically for direct-to-customer operations, the Operations & Fulfillment Awards honor the power of operations as the key driver in today’s growing ecommerce marketplace. Want to enter? The 2015 Operations & Fulfillment Awards Call for Entries will open shortly. Winners will be announced live at the Operations Summit.

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