Rocket Fuel

Curt Barry

Tuesday, February 19th, 2013

President, F. Curtis Barry & Company

Curt Barry is president of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations & fulfillment. The firm provides services in system selection and implementation; 3PL logistics; distribution center design, improve in storage and workflow and cost reduction; benchmarking; and business intelligence software. Curt is the author of Best Practices in Multichannel Operations & Fulfillment.

Todd Benge

Tuesday, February 19th, 2013

Managing Partner at BirdDog Solutions, Inc. 

Todd joined BirdDog Solutions in July of 2006 through the acquisition of Lakota Solutions. He is responsible for the Carrier Contract Optimization team of consultants and analysts. Prior to Lakota, Todd spent over 20 years with UPS in a steady progression of operations, sales and marketing roles. In his last UPS position, he was responsible for National Account pricing for two UPS regions. Todd did his undergraduate work in Engineering at The University of Toledo. He has an MBA from Shorter College and a Masters Certificate in Project Management from George Washington University.

Chris Brenner

Tuesday, February 19th, 2013

Vice President with PetSolutions 

Chris Brenner has been working for PetSolutions/Jacks for 15 years. He
has held positions of Vice President, E-Commerce Manager, IT Director
Inventory Controller, Retail Manager and Sales Associate.  He has worked
hands on with continuous improvement operations ranging from Retail
Stores, Warehouse and E-Commerce Operations.

Scott Casciato

Tuesday, February 19th, 2013

VP of Service, ModCloth, Inc.

Scott Casciato is VP of Service for ModCloth Inc., a high-growth, direct-to-consumer e-tailer that’s using social commerce to give customers a say in the fashion industry. In his role, he makes sure the company delivers amazing service to their rapidly expanding customer base by developing service strategy and scaling the Fulfillment and Customer Care functions, which have grown from a team of under 50 to over 200 during his three year tenure. To keep pace with ModCloth’s growth, his team has implemented innovative process improvement techniques, opened a new fulfillment center, and developed a long-term strategy for facilitating top-flight service for customers and operational leverage for the business.

Prior to joining ModCloth, he spent several years in supply chain roles with Ryder System Inc. as well as in management consulting, focusing on supply chain improvement for diverse Global 2000 firms, including manufacturing, entertainment, and industrial services clients. He holds an MBA from the Katz Graduate School at the University of Pittsburgh and lives in Pittsburgh with his family.

Manish Chowdhary

Tuesday, February 19th, 2013

Founder & CEO of GoECart

Manish Chowdhary is the Founder & CEO of GoECart, the leader in on-demand ecommerce solutions. GoECart’s mission is to empower small and mid-size merchants with cutting edge ecommerce technology that allows them to compete and win even in the most competitive online markets.

He provides business and technology leadership to GoECart and its clients. He is an innovative business leader and a visionary who creates and executes revenue-producing strategies by developing and launching new solutions to address market needs. He is a recognized expert in his field and a sought after public speaker on topics such as ecommerce, entrepreneurship, and online marketing. He holds a BS in Computer Engineering from the University of Bridgeport and patents in collaborative commerce.”

Bill Cohn

Monday, February 18th, 2013

Principal, Product Manager, Litle & Co

Bill Cohn is responsible for product management of Litle & Co.’s portfolio of value-added services, which includes Automatic Account Updater, Recycling Engine, Vault (tokenization), and fraud services, among other emerging products.   Bill has more than 20 years of product management and marketing experience working for telecommunications, Internet, software and business information product and service companies including: Copyright Clearance Center, Genuity, Digital Broadband Communications, Sandpoint, FTP Software, and Boston Technology.


Amy J. Cooper

Monday, February 18th, 2013

Founder and CEO, Fulfillment Works, LLC 

Amy J. Cooper is the founder and CEO of Fulfillment Works, LLC – a full-service product fulfillment company in Orange, Connecticut. As a part of running her company, Cooper tackles the challenges of client management, lead generation, and corporate marketing on a daily basis. She graduated from Simmons College with a degree in Psychology and earned a master’s degree in early childhood education from The University of Massachusetts. Prior to opening Fulfillment Works, she taught first grade in the Masschusetts Public School system.  In 2008, she was a nominee for Connecticut Business Woman of the Year.

Ben Dreyer

Sunday, February 17th, 2013

Operations & IT Director, JP Boden 

Ben Dreyer has worked with Boden, an apparel mail order and internet company, for the last 15 years as the Operations and IT Director.  During this time the company has grown from a small company of $15 million to nearly $500 million in 2012. Originally, Boden operated solely in the UK but now its international sales accounts for 50% of its business.   Boden has two facilities in the UK, one in Pennsylvania, and a third party partnership in Germany. Prior to joining Boden, Dreyer went to Oxford University.

Mike Elder

Sunday, February 17th, 2013

President of Mike Elder Consulting Inc.

Mike Elder is President of Mike Elder Consulting, Inc., a consulting company focused on providing significant results for clients in the multi/omni-channel commerce domain. His extensive experience as an independent consultant includes needs assessment, requirements definition, system solution search and selection, RFPs, process audits, and implementation project management for clients working in ecommerce, catalog/call center, direct marketing, and brick & mortar retail.

In addition to his independent consulting efforts, he was Director of Multi-Channel Services and served as the product manager and thought leader at Junction Solutions for the multi-channel retail domain. He previously served as the Director of Enterprise Systems at the startup company that became  He was the Senior Product Manager at Quark for the QuarkCommerce business application and served as Vice-President of Professional Services at ProfitCenter Software.  He has over 30 years of broad-based information system technology experience.  His experience as an end user, vendor and consultant in the multi-channel retail industry gives him a strong foundation to advancing his client’s success by supporting their system solutions and operational process improvements.


Debra Ellis

Saturday, February 16th, 2013

Founder, Wilson & Ellis Consulting

Debra Ellis is a speaker, consultant, and author of the integrated marketing guide, Social Media 4 Direct Marketers. She is the founder of Wilson & Ellis Consulting, a boutique firm specializing in integrated marketing, customer care, and growth strategies.

Anne Embrey

Saturday, February 16th, 2013

Vice President of Continuous Improvement with Replacements, LTD. 

Anne Embrey is the Vice President of Continuous Improvement with Replacements, LTD.  Anne began her career at Replacements, LTD as a supervisor, only to work her way up the executive chain where she currently serves as Vice President of Continuous Improvement. Responsible for cross-organizational networks, Anne oversees process improvement through leadership development, training, tracking, and measuring the core processes surrounding the company’s 13 million pieces of inventory in their 500,000 square foot warehouse.

Thomas Epting

Saturday, February 16th, 2013

Co-founder & Chief Operating Officer, UncommonGoods

Thomas leads the Operations, Technology and Creative teams through an exciting seasonal scale change each year — a 20-fold increase from average off-peak trough order volume to sustained 4Q peak order volume. His teams create and fulfill multi-channel demand, while meeting the business’ commitment to excellent customer experience and adhering to its values as a founding B Corporation. Thomas leads his teams to identify strategies that work at peak scale, with a seasonal team and ensures that the technology and process exists to manage significant annual growth efficiently.

George Farnell

Friday, February 15th, 2013

Marketing Director, MACH Software

George is a business advisor to Data Management clients, helping them focus on operational excellence and growing their businesses. He has more than two decades of experience delivering process analysis and improvement support to some of the world¹s leading organizations including Reynolds & Reynolds, BellSouth, DCA, Bethesda Healthcare, the Department of Defense, the Defense Institute of Security Assistance Management (DISAM) at Wright-Patt AFB, OH, and the Defense Security Assistance Agency (DSAA) in Washington, DC.


Kim Fielden

Friday, February 15th, 2013

 Program Director at Netrada North America

Kim is a Program Director at Netrada North America LLC (formerly FillTek). She joined Netrada in 2008 as a Client Services manager where she was responsible for client relationships as well as integrating new clients into Netrada.  In 2011, she was the Project Manager for the new ERP system that was selected by Netrada.  Since the implementation Kim has become the on-site Subject Matter expert for the new ERP and is leading the development team at Netrada for the new ERP.

Prior to working at Netrada, she was a Call Center and Operations Manager at Discovery Communications in Northern Kentucky.  While at Discovery she was responsible for the operations for all of the Discovery Education business.  During her tenure at Discovery, she was responsible for integrating three new businesses into the Discovery Education family and implementing new email management software system.  She has a Bachelor of Arts degree from Miami University, Oxford Oh.

Dave Flora

Friday, February 15th, 2013

Principal, Firestorm

Dave Flora is a Firestorm Principal whose passion is to build strong Disaster Ready People and Disaster Ready Businesses through Continuity Planning, Critical Decision Support, Crisis Response, Crisis Management, Crisis Communications, Crisis Public Relations, and Consequence Management.

Daniela Forte

Friday, February 15th, 2013

Content Producer with Operations Summit and Multichannel Merchant 

Daniela Forte is the Content Producer with Multichannel Merchant has six years experience as a news reporter for The Litchfield County Times. She is a graduate of Southern Connecticut State University in New Haven where she earned a Bachelor of Science Degree in Journalism. She enjoys trying new restaurants, reading, writing and watching “I Love Lucy” re-runs.

Jerome Foskey

Friday, February 15th, 2013

Director – IT, GLI Pool Products

Jerome Foskey is the Director-IT for GLI Pool Products.  He is a member of the senior management group responsible for all technology functions including ERP, product design and estimating team, along with sales to key internet accounts for GLI Pool Products, a manufacturing and distribution company in Youngstown, Ohio.

In the last five years, he has served as a member of over 20 Kaizen lean process teams to improve workflow, productivity and reduce costs in operations and customer support functions.  Most recently he set up their first Kaizen team effort to work with a Top 5 customer to improve their custom product order process to reduce fullfillment times.

He has over 30 years experience in the swimming pool products industry in local and national roles including retail, wholesale distribution, customer service and sales management.

Lou Fratturo

Friday, February 15th, 2013

Executive Director of Operations, Thirty-One Gifts

Lou Fratturo is the Executive Director of Operations at Thirty-One and is responsible for the execution of all operational activities within the distribution and personalization areas of all Thirty-One facilities.  Thirty-One Gifts has four operating facilities totaling over two-million square feet and employs on average over 1,000 full-time fulfillment employees and 80+ leaders.

He brings 20 + years of distribution and logistics leadership and expertise with various major retailers such as The Limited, Eddie Bauer, Spiegel, PetSmart and now Thirty-One Gifts.

He has been the Vice-President of Operations for DFS, the distribution arm of Eddie Bauer and Spiegel.  In that role, he was responsible for two large facilities in Columbus, Ohio and 1 smaller facility in Vaughan, Ontario.  The three facilities employed over 2,500 associates with an operating leadership team of over 85.  Prior to joining Thirty-One Gifts, he was an Area Director for PetSmart where he was responsible for multiple distribution facilities.  During his time with PetSmart, he was responsible for opening up PetSmart’s newest and most automated facilities in Atlanta, Georgia and Reno, Nevada.

In between those two jobs, he and his family helped start up a new non-denominational church in Portland, Maine where he used his administrative and leadership expertise to help form and shape the pastoral team that to this day is still is in place.

When he is away from the office, you can find him at home with his wife of 20 years, Amy, and their three children.  They are active members of the church that they attend as he and Amy are worship leaders.




Dave Gealy

Friday, February 15th, 2013

Senior Director of Distribution for Vera Bradley

Dave Gealy is the Senior Director of Distribution for Vera Bradley.  He is responsible for all Vera Bradley domestic and international distribution operations. He handles multi-channel order fulfillment for over 3,300 wholesale accounts, 42 company owned retail stores and key accounts such as QVC and Air Force & Navy Exchange.

With over 20 years of experience in supply chain management and distribution operations, he is seasoned in transitioning operations to best practice processes based on analytical evaluations.  With a strong knowledge of Warehouse Management Systems, he has initiated and led several core projects resulting in enhanced functionality and cost savings for distribution operations.

Prior to joining Vera Bradley Designs, he was a Senior Consultant for FORTE Industries, in which he assisted clients with supply chain process improvement, facility & system design and implementation strategies. He also served as an Industrial Engineer at Wright-Patterson Air Force Base where he designed facility systems and led process improvements.

He received his Bachelors of Science in Industrial and Systems Engineering from Ohio University.

Jeff Girard

Thursday, February 14th, 2013

Vice President Distribution & Direct Fulfillment with DSW, Inc.

Jeff Girard  is currently the Vice President of Distribution & Direct Fulfillment for DSW Inc.  Jeff assumed this role in January 2010.  Prior to this, Jeff served as the Vice President of Distribution & Transportation for DSW Inc. and has 20+ years in the logistics industry.

Jeff received his BSBA in Business Management and Marketing from Franklin University.  Jeff’s experience includes transportation management, managing multiple Distribution/Fulfillment centers, project management for Distribution Center construction and startups, material handling design, procurement and implementation, multiple WMS implementations, multiple labor management implementations, and transportation network design.

New! Recognition for Omnichannel Super-Heroes!

In 2015, we are featuring the new Excellence in Customer Experience Award at the Operations Summit. Specifically for omnichannel operations, this award honors the power of operations as the key driver in today’s growing ecommerce marketplace. Winners will be announced at our Awards Luncheon on April 16 as part of the Operations Summit.

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