Memphis Cook Convention CenterMemphis, Tennessee
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| Tuesday, May 1, 2012 – Optional Pre-Conference Intensive Day |
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| 11:45AM Box Lunch to bring into workshops 12-2:30PM Pre-conference Workshops 2:30-3:00PM Speed Networking 3:00-4:30PM Pre-conference Workshops Click here to see Pre-Conference details Click here to see May 1 Tours |
| Wednesday, May 2, 2012 Main Conference |
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| 7:45-8:30AM "Birds of a Feather" Breakfast Roundtables 8:30-9:20AM Concurrent Sessions 9:25-10:15AM Connections Zone Networking 10:15-11:10AM Top Operations Power Panel 11:15AM-12:10PM Concurrent Sessions 12:15-12:45PM Hors D'Oeuvres in the Connections Zone 12:45-1:30PM Lunch Solutions Roundtables 1:35-2:30PM Concurrent Sessions 2:35-3:15PM Connections Zone Networking 3:20PM-4:30PM Concurrent Sessions 4:35PM-5:30PM Concurrent Sessions 5:35PM-6:30PM Cocktail Party in the Connections Zone Click here to see May 2 Tours & Dinner |
| Thursday, May 3, 2012 Main Conference |
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| 7:45-8:30AM "Birds of a Feather" Breakfast Roundtables 8:30-9:25AM Concurrent Sessions 9:25-10:15AM Connections Zone Networking 10:15-11:10AM Concurrent Sessions 11:15AM-12:10PM Concurrent Sessions 12:15-12:45PM Hors D'Oeuvres in the Connections Zone 12:45-1:30PM Lunch Solutions Roundtables 1:35-2:30PM Concurrent Sessions 2:35-3:25PM Concurrent Sessions 3:30-4:40PM Connections Zone Party 4:45-5:45PM Best Ideas Wrap Up Click here to see May 3 Tours |
Friday, May 4, 2012 - Optional |
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8:30-12:15PM |
A Content Rich Networking Feast Exclusively
For DTC Operations
This is your invitation to sit down with hundreds of DTC operations people at the information buffet. Choose our traditional classroom learning, forums and workshops, roundtables, tours, speed-networking, or our networking&resource Connections Zone lounge. Go to a one-hour session, a full day workshop, or a casual roundtable for 20 minutes. We understand that learning should be fun, and that networking is a key part of the experience.
Feature Presentation "Lightning Talks"
The Operations Summit has invited top operations executives to give "Lightning Talks" – 5-8 minute talks on important current events and trends in the industry. Lightning Talks are fun, interesting "mini-keynotes", given by some of the most insightful executives in the industry.
Top Ops Power Panel
We've selected some of the best and the brightest operations executives to discuss where direct-to-customer operations is heading, and where you should be spending your time and money. Crucial for your company, and for your personal future.
Resource & Networking Connections Zone Lounge
Unlike a traditional exhibit area, you'll find a manageable number of sponsoring companies that are coming together to create a fun, comfortable networking area with great operations resources for you. Join the fun, find new resources and contacts, and learn something too. So fun, you'll forget that you are at a conference!
Speed Networking
Ever returned from a conference frustrated that you didn't meet people that have similar challenges to yours? Well, that won't happen if you attend the speed-networking sessions we'll have at the conference. This will be a fast way to meet everyone and find out what sized operation they have, what challenges and opportunities they are working on. Great way to build your own personal advisory committee!
