Keynote: Operations Power Panel

We will bring together some of the best, brightest and most experienced operations executives to discuss where direct-to-customer and omnichannel operations is heading, and where you should be spending your time and money. As DTC and omnichannel operations become more and more important to your company’s success, attending this session will provide key insights as you determine the way forward in an increasingly complex and competitive environment.

Prior to the panel, Multichannel Merchant and headline sponsor UPS will welcome Operations Summit attendees and offer brief introductory remarks, including some “state of the industry” trends and observations.



Brent Bachochin
Vice President, Distribution Operations
Cornerstone Brands



Sebastian Burzacchi
Vice President, Special Projects
Vineyard Vines

Eric Caldwell

Eric Caldwell
Senior Vice President, Logistics and Supply Chain
Hudson’s Bay Company

Thomas Epting

Eric Caldwell
Co-Founder, COO
Uncommon Goods