This year’s main stage features an unprecedented keynote line-up from Google Express and MIT Center for Transportation and Logistics

Intelligent Assistants, Machine Learning, Robotics, IoT – Keeping Up with What’s Next in Ecommerce

Wednesday, April 4, 9:00 – 10:00 AM

Ivan Tchakarov, Director of Operations, Google Express



The only constant in ecommerce and direct-to-customer operations and fulfillment is change. Rapid advances in technology and delivery methods are racing to keep up with rising customer and performance expectations, driven not just by Amazon but by the fast-evolving world of ecommerce and retail in general.

In this keynote presentation, Ivan Tchakarov, Director of Operations for Google Express, will talk about the current ecommerce landscape, moves by the major players, the seismic shifts taking place in technology and their implications for fulfillment and logistics operations.

Anyway, Anywhere, Anytime – Challenges and Opportunities in Omnichannel

Wednesday, April 4, 12:30 – 1:45 PM

Eva Ponce, Executive Director of the MITx MicroMasters Program in Supply Chain Management, Massachusetts Institute of Technology Center for Transportation and Logistics



Be it omnichannel, unified commerce or just plain commerce, the new normal in delivering on expectations and hitting exacting service levels is creating challenges up and down the supply chain. It’s causing ecommerce startups and traditional retailers alike to take a fresh look at supply chain and distribution network design to address the rapid changes taking place.

Eva Ponce, Executive Director of the MITx MicroMasters Program in Supply Chain Management at MIT’s Center for Transportation and Logistics, will draw from her research as well as work with executives from top retailers in this keynote presentation to address challenges, trends and the way forward.