OVERVIEW

The ONLY Conference Exclusively About Direct-to-Customer and Omnichannel Operations & Fulfillment

Learn how to streamline process, reduce costs & boost customer satisfaction

The Operations Summit provides insight and ideas to help your entire d-t-c operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, ecommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost efficient, customer-centric operation.

If you want to get more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, attend the Operations Summit.

Operations Summit 2017 is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including:

  • Delivering a seamless customer experience
  • Improving cross-departmental process and communication issues between operations, ecommerce and marketing
  • Benchmark data to measure efficiencies
  • Supply Chain Optimization
  • Omnichannel Strategy
  • Peak Season Planning and Staffing
  • Free shipping
  • Cross border growth and fraud prevention
  • Returns
  • and more

The 2017 Operations Summit is based on attendee feedback and tailored content to what you’ve said are the facets which are critical to you. Learn more about:

Have more questions? Visit our FAQ Page here.


Check out who you’ll meet in Pittsburgh! Merchant companies who have attended Operations Summit include:

123stores abercrombie-fitch aleva-stores american-mint Bare-Necessities Bass-Pro-Shops bradford-group buckle eBags Factory-Direct-Wholesale gracelace_newlogo_lowercase_color_web_1421673145__19052 GuitarCenter heb-grocery-stores HomeDepot HotTopic hudsonsbay J.W.-PEPPER johnsonsmith Kohls LOBSTER-GRAM MARS MEIJER Michael_Kors MODCLOTH nautilus-logo Neesvigs northernbrewer ONE-CLICK-VENTURES parts-express petsmart-logo PLOW-HEARTH PROCTER-GAMBLE really-good-stuff Replacements REPUBLIC-OF-TEA revzilla-motorsports shiffler shopko slate-rock-safety stage-stores stella-dot suregrip the-gold-warehouse thriftbooks uncommon-goods US-Novelty von-maur Wasserstrom world-wide-stereo Zappos

Scroll Down To View More

Join over 900 operations and fulfillment colleagues March 27-29 in Pittsburgh – register today!