Learn From Your Peers: Dozens of Roundtables to Choose From

Always popular, our roundtables offer you an opportunity to meet face-to-face and share ideas on a variety of issues facing ecommerce and omnichannel merchants’ operations throughout the conference. You will be able to choose from dozens of roundtable discussions, each facilitated by an industry expert.

2016 Roundtable topics will available soon. A sampling of roundtables offered in 2015 included:

  • Amazon the Frenemy?
  • Holiday Shipping Cutoffs – How Close do you Shave It?
  • Technology Considerations as you Grow
  • Same Day Delivery
  • Planning Contingencies for Port Labor Issues
  • Making the Most of Your DC Space
  • Labor Management System Discussion
  • Warehouse Management Systems Selection
  • Living in a 7-day Delivery World: The Implications for You
  • Tapping Marketplaces for Fulfillment
  • Making your Returns Process Seamless
  • Dealing with Seasonality – Scaling Operations Up and Down
  • Inventory Management
  • Sharing IT Projects with Partners/3PLs
  • Distribution Center Metrics
  • Mobile as an Operations Technology Tool
  • Customer Experience in the Contact Center
  • How to Hire and Retain Great People in Operations
  • Cross-Selling and Up-Selling in the Contact Center
  • Leveraging Ratings, Reviews and Surveys to Improve the Customer Experience
  • Ship-from-Store Best Practices
  • Ship-to-Store Best Practices
  • Pre-Assembly and Kitting
  • Gift Wrapping and Packaging
  • End-to-End Ecommerce Systems
  • Best in Breed Order Management
  • UPS Q&A
  • FedEx Q&A
  • Team Building in the Warehouse
  • Incentivizing Your Workforce
  • DTC Technology Integration Do’s and Don’ts
  • Exploring Options with LTL and Zone Skipping
  • Optimizing Your Inbound Transportation and Logistics
  • Cross-Border Ecommerce – Getting Started
  • Creating Sourcing Logic in an Omnichannel World