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Learn From Your Peers: Dozens of Roundtables to Choose From

Always popular, our roundtables offer you an opportunity to meet face-to-face and share ideas on a variety of issues facing the operations and fulfillment industry throughout the conference. You will be able to choose from dozens of roundtable discussions, each facilitated by an industry expert. Here is a list of just some of the roundtable topics. We will be adding more as we get closer to April – check back here for updates!
Current Roundtable Topics Include:

  • Amazon the Frenemy?
  • Holiday Shipping Cutoffs – How Close do you Shave It?
  • Technology Considerations as you Grow
  • Same Day Delivery
  • Planning Contingencies for Port Labor Issues
  • Making the Most of Your DC Space
  • Labor Management System Discussion
  • Warehouse Management Systems Selection
  • Living in a 7-day Delivery World: The Implications for You
  • Tapping Marketplaces for Fulfillment
  • Making your Returns Process Seamless
  • Dealing with Seasonality – Scaling Operations Up and Down
  • Inventory Management
  • Sharing IT Projects with Partners/3PLs
  • Distribution Center Metrics
  • Mobile as an Operations Technology Tool
  • Customer Experience in the Contact Center
  • How to Hire and Retain Great People in Operations
  • Cross-Selling and Up-Selling in the Contact Center
  • Leveraging Ratings, Reviews and Surveys to Improve the Customer Experience
  • Ship-from-Store Best Practices
  • Ship-to-Store Best Practices
  • Pre-Assembly and Kitting
  • Gift Wrapping and Packaging
  • End-to-End Ecommerce Systems
  • Best in Breed Order Management
  • UPS Q&A
  • FedEx Q&A
  • Team Building in the Warehouse
  • Incentivizing Your Workforce
  • DTC Technology Integration Do’s and Don’ts
  • Exploring Options with LTL and Zone Skipping
  • Optimizing Your Inbound Transportation and Logistics
  • Cross-Border Ecommerce – Getting Started
  • Creating Sourcing Logic in an Omnichannel World
For more on the Operations Summit:

Roundtables are subject to change.

Operations Summit tracks and sessions also offer unique insights to your most pressing questions – take a look at how to get your questions answered here.

New! Recognition for Omnichannel Super-Heroes!

In 2015, we are featuring the new Excellence in Customer Experience Award at the Operations Summit. Specifically for omnichannel operations, this award honors the power of operations as the key driver in today’s growing ecommerce marketplace. Winners will be announced at our Awards Luncheon on April 16 as part of the Operations Summit.

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