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Speakers

This is just a partial list of the 100+ speakers we’ll have at Operations Summit 2015 – check back for updates and see who we will have on hand in April: 

  • Jason Acevedo, Director Ecommerce Operations, Limited Stores
  • Curt Barry, President, F. Curtis Barry & Company
  • Jerry Bellante, Director of Operations, Duluth Trading Co.
  • Catherine Bickel, Director of Operations, eBags
  • Joe Bobko, Founder, Managing Partner, The Bobko Consulting Group
  • Doug Brochu, CEO, Bridge Solutions Group
  • Scott Casciato, Vice President of Service, Modcloth
  • Lance Casier, Senior Manager, Global Transportation & America’s Logistics, Avaya
  • Scott Cohn, VP, ecommerce, Chinese Laundry
  • Russ Covington, Practice Leader, Johnson Stephens Consulting
  • Ryan Culver, Director, Domestic Logistics, OSP Group
  • Mark Desrosiers, Director of Distribution, S&S Worldwide
  • Rick Duley, Director of Network Fulfillment, Belk
  • Susan Drummer, Director of Client Services, American Mint
  • Debra Ellis, Founder of Wilson & Ellis Consulting
  • Bala Ganesh, Director, Marketing, United Parcel Service
  • Kevin Gardiner, Director, Online/Omnichannel Customer Service, Macy’s
  • Matt Glauber, President & COO, BuyAutoParts.com
  • Chris Halkyard, Chief Supply Chain Officer, Gilt Groupe
  • Steve Johnson, Principal, Johnson Stephens Consulting
  • Deanna Kaufman, Manager, Solutions, Federal Express
  • David Kravetz, Catalog & Web Team Leader / Co-Founder, Fairytale Brownies
  • Bill Kuipers, Partner, Spaide, Kuipers and Company
  • Michael Lamia, Vice President, Global Network Operations, Ecommerce, Pitney Bowes
  • Michael Lambert, Vice President Strategic Solutions, Green Mountain Consulting
  • Mark Magill, VP of Business Development, OnTrac
  • Rob Martinez, President and CEO, Shipware
  • David McInnis, Vice President, Customer Relations, OSP Group
  • George Mollo, Partner, Cohere One
  • Michael Moseman, Director, Customer Contact Center, Brooks Brothers
  • Ken Myers, Director, Packaging & Automation, Tension Packaging & Automation
  • Jeff Perry, Director of Fulfillment, Musician’s Friend, Guitar Center, Inc.
  • James Reid, Vice President of Distribution, QVC
  • Dave Riccardi, Quality Manager, S&S Worldwide
  • Patrick Ringston, VP of Operations, Gilt Groupe
  • Cliff Rucker, Vice President, Sales, United States Postal Service
  • Tim Sailor, Principal, Navigo Consulting Group
  • Kim Silva, Operations Team Leader, Fairytale Brownies
  • Brandi Slaughter, Senior Solutions Marketing Manager, Omnichannel, Demandware
  • Paul Steiner, Vice President of Strategic Analysis, Spend Management Experts
  • Karen Stokdyk, Director, Customer Contact Center, Gardener’s Supply
  • Kunal Thakkar, SVP, Operations, Newegg
  • David Tull, Customer Experience Manager, JackThreads
  • Cindy Turcot, COO, Gardener’s Supply Co.

Awards

New! Recognition for DTC Super-Heroes & Merchants!

In 2015, we are featuring the new Excellence in Customer Experience Award at the Operations Summit. Specifically for D2C operations, this award honors the power of operations as the key driver in today’s growing ecommerce marketplace. Want to enter? The Call for Entries will open shortly. Winners will be announced live at the Operations Summit.

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