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Speakers

The Operations Summit 2015 is excited to present this year’s roster of speakers, bringing you exclusive insight on strategies and tactics in direct-to-customer operations. Check back here often – we are continuously adding new speakers.

Curt Barry
President
F. Curtis Barry & Company

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Jerry Bellante
Director, Operations
Duluth Trading Co.

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Catherine Bickel
Director of Operations
eBags

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Joe Bobko
Founder, Managing Partner
The Bobko Consulting Group

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Ranga Bodla
Senior Director of Industry Marketing
NetSuite

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Ashley W. Boggs
Sr. Marketing Manager
United Parcel Service

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Doug Brochu
CEO
Bridge Solutions Group

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Lance Casler
Sr. Mgr Global Transportation and America's Logistics
Avaya

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Ken Chrisman
President, Product Care
Sealed Air

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Scott Cohn
VP, ecommerce
Chinese Laundry

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Russ Covington
Practice Leader
Johnson Stephens Consulting

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Ryan Culver
Director, Domestic Logistics
OSP Group

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Mark Desrosiers
Director, Distribution
S&S Worldwide, Inc.

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Susan Drummer
Director of Client Services
American Mint

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Rick Duley
Director of Network Fulfillment
Belk

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Debra Ellis
Founder
Wilson & Ellis Consulting

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Bala Ganesh
Director, Marketing
United Parcel Service

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Kevin Gardiner
Director, Store Operations and Strategy
Macy's

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Matt Glauber
President & COO
BuyAutoParts.com

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Chris Halkyard
Chief Supply Chain Officer, GM of Distribution Services
Gilt

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Steve Johnson
Principal
Johnson Stephens Consulting

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Deanna Kaufman
Manager, solutions
Federal Express

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Mike Kotecki
Senior Vice President
Dematic

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David Kravetz
Catalog & Web Team Leader / Co-Founder
Fairytale Brownies

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Bill Kuipers
Partner
Spaide, Kuipers and Company

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Michael Lambert
VP, strategic solutions
Green Mountain Consulting

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Michael Lamia
Vice President, Global Network Operations, Ecommerce
Pitney Bowes

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Mark Magill
VP of Business Development
OnTrac

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Rob Martinez
President & CEO
Shipware LLC

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David McInnis
Vice President, Customer Relations
OSP Group

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Michael Moseman
Director, Customer Contact Center
Brooks Brothers

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Ken Myers
Director, Packaging & Automation
Tension Packaging & Automation

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Mike O'Brien
Senior Editor
Multichannel Merchant

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Jeff Perry
Director of fulfillment, Musician's Friend
Guitar Center Inc.

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Tony Phillips
Vice President, Fulfillment and Operations
HGP, Inc.

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James Reid
Vice President of Distribution
QVC

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David Riccardi
Quality Manager
S&S Worldwide, Inc.

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Patrick Ringston
VP of Operations
Gilt

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Cliff Rucker
Vice-President of Sales
United States Postal Service

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Tim Sailor
Principal
Navigo Consulting Group

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Kim Silva
Operations Team Leader
Fairytale Brownies

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Rodney Small
National Sales Manager
STAMPS.COM

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Doug Smith
Vice President, Direct-to-Consumer Operations
Shepler's Western Store

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Paul Steiner
Vice President, Strategic Analysis
Spend Management Experts

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Karen Stokdyk
Director, Customer Contact Center
Gardener's Supply Co.

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Kunal Thakkar
Vice President, Operations
Newegg.com

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Kevin Thompson
Distribution Systems Manager
Cabela's

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David Tull
Customer Experience Manager
JackThreads

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Cindy Turcot
COO
Gardener's Supply Co.

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Troy Van Wormer
Vice President of Operations
iHerb

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Jordan Welch
Chief Marketing Officer
i-Parcel

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New! Recognition for DTC Super-Heroes & Merchants!

In 2015, we are featuring the new Excellence in Customer Experience Award at the Operations Summit. Specifically for D2C operations, this award honors the power of operations as the key driver in today’s growing ecommerce marketplace. Want to enter? The Call for Entries will open shortly. Winners will be announced live at the Operations Summit.

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