For event attendees – find solutions from this list of the leading DTC operations solution providers – all whom will be at the event!
The Operations Summit Exhibit Hall is one of its kind – a meeting place for attendees to gain face-to-face access to the over 70 leading solution providers on hand with the latest products and services exclusively geared for ecommerce and catalog direct-to-customer operations & fulfillment. And hundreds of high-level decisoin makers will be in attendance in Louisville for the 2015 Operations Summit – this is your opportunity to get in front of them!
For solution providers – sign up early and secure your sponsorship for the annual Operations Summit - being held April 14-16 in Louisville, Kentucky. Lock in your choice early to ensure inclusion in early promotion and a prime exhibit location. Our unique sponsor & exhibit packages give you the opportunity to participate fully in the event.
For more information on sponsoring or exhibiting
1. Contact Ellen Shannon 919-294-4591
2. See 2014 sponsors and exhibitors
3. See current 2015 sponsors and exhibitors below.
55 Glenlake Parkway
Atlanta, GA 30328
Bala Ganesh, UPS Retail Segment Director
UPS helps retailers leverage logistics to gain a competitive advantage. We are the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. UPS provides insights and technology solutions to help online, brick-and-mortar and omnichannel retailers enhance the shopping experience. Our logistics expertise helps optimize supply chains end-to-end—from product manufacturing and supplier management to retail operations and consumer delivery. We see where you are today. Where you want to be tomorrow. And we help you get there. To learn more, visit ups.com/retail.
Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, now combines logistics and leading omni-channel commerce technology into a complete end-to-end ecommerce solution including web design, implementation, web hosting and support, order fulfillment, parcel delivery and returns. Our end-to-end e-commerce platform is powered by hybris, and we have partnered with Manhattan Associates to bring its leading order management solution to our e-commerce customers. From customer acquisition through fulfillment, delivery and returns, Newgistics connects it all seamlessly. Now you get best-in-class solutions spanning the entire order life cycle– fully integrated, from one company. To find out more, visit wwww.newgistics.com.
1 Elmcroft Road
Stamford, CT 06926
From accurate product rating and quoting, to compliance processing and tracking, Pitney Bowes Global Ecommerce provides you with a seamless global checkout and shipping solution. With over 90 years of experience in optimizing mailing and shipping operations all over the globe – trust us to take your online store global.
Tension Packaging & Automation provides automation solutions for order fulfillment centers. From conveying to packing to sorting, Tension’s AutoFlow solutions improve the efficiency, accuracy, and bottom line of your unique operation. Tension Corp. has headquarters in Kansas City, Mo.; manufacturing operations in Longmont, Colo.; and regional sales offices across the United States and Asia.
1430 E. Eastman Ave
Lost Angeles, CA 90023
Joseph Medlin, VP Business Development & Strategic Planning
935 First Avenue
King of Prussia, PA 19603
eBay Enterprise is a leading global provider of omnichannel solutions, including commerce technologies, retail operations and marketing services. Our comprehensive and modular solutions enable brands and retailers to deliver exceptional consumer experiences throughout the entire purchase lifecycle. Our Omnichannel solutions ensure products are delivered with speed and quality whether fulfilled from a distribution center, ship-from store, in-store pickup or dropship. Our expertise in commerce and operations provides our clients with the flexibility and scale they need to accelerate sales growth. ebayenterprise.com
Engineering Innovation Inc. specializes in solutions for rapid package processing. The EZ-WorkDesk integrates data conversion tools to capture information from multiple platforms and WMS environments to generate shipping labels on demand. Key features include a configurable bar code reader that captures up to five separate barcodes on a single parcel; package dimensioning that captures length, width, and height; and integration of single- and two-sided label technology.
GMC’s business model is to strategically partner with the mega volume parcel shipper (greater than 4 million parcel shipments annually) by becoming an extension of their existing resources, learning their business, and working weekly to deliver value within a sustainable parcel spend management solution. We bring our clients a view of the market, proprietary analytical tools, expertise, and a bandwidth they would not or could not reasonably possess on their own.
2955 Campus Drive
San Mateo, CA 94403
Ranga Bodla, Sr. Director of Industry Marketing
NetSuite is the world’s leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory, order management and more. Over 20,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. NetSuite offers industry-specific solutions for wholesale distribution, manufacturing, and retail organizations. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.
Shorr Packaging Corp.
800 Colmmerce Street
Aurora, IL 60504
Jim Burns, Corp. Sales & Marketing
Shorr Packaging Corp. is well-known as an integrated packaging solutions provider, delivering only the best products, equipment and services across a broad range of industries and packaging environments. As a recognized leader in implementing successful fulfillment strategies, Shorr specializes in solutions that encompass automation, package design, corrugated products, void fill and packing workstations. Headquartered in Aurora, IL, Shorr Packaging Corp. is strategically located across the United States. To learn more about our ecommerce solutions, please visit shorr.com.
DIRECT TECH Inc.
13259 Millard Ave.
Omaha, NE 68137
Joe Palzkill, VP Sales & Business Development
(402) 895-2100 x 231
Direct Tech provides software and services to help multichannel retailers and wholesalers improve inventory planning to increase sales and gross margin and improve in-stock inventory and cash flow. We have helped customers such as Benchmark Brands, Oriental Trading Company, Swiss Colony, Gardener’s Supply Company, Plow & Hearth, Duluth Trading Company, The Vermont Country Store, Soft Surroundings and Orchard Brands improve inventory planning with tools for merchandise analysis, assortment planning, demand forecasting, inventory management and purchasing.
9100 Purdue Road
Indianapolis, IN 46268
Fifth Gear is a single-source provider of order fulfillment, customer care, and retail technology for some of retail’s largest direct-to-consumer brands. As an “invisible partner” to ecommerce merchants, Fifth Gear handles all aspects of the post-purchase experience, including pick and pack fulfillment, order shipment, returns processing, customer service, freight management, product personalization, and site design. Learn more at inFIFTHGEAR.com.
Hy-Tek Material Handling, Inc. Integrated Systems
2369 Progress Drive
Hebron, KY 41048
Donnie Johnson, Executive VP Sales
For over 50 years Hy-Tek Integrated Systems has partnered with the top material handling solution providers to meet our customers wide-ranging needs. With seven regional System Integration offices to serve customers, Hy-Tek helps our clients make their businesses more productive and improve their bottom line. Our individualized solutions are specific to your requirements to improve facility operations and transform your business. Companies with complex distribution operations trust Hy-Tek to help them meet competitive challenges profitability. We are Employee Owned and Client Driven. For every material handling application, there is a Hy-Tek Integrated Systems Solution.
Ingram Micro Logistics
1600 East St. Andrews Place
Santa Ana, CA 92705
Scott Michaelis, VP of Business Solutions
Ingram Micro Logistics (IML) is a leading third-party logistics provider delivering the world’s most scalable multi-channel fulfillment solutions to a wide range of industry and product leaders. By leveraging Ingram Micro’s core assets and more than 30 years in order management and fulfillment, along with the advantage provided by our global network of more than 125 distribution centers, IML sets the standard for third-party logistics (3PL) business solutions and services as the authoritative logistics subject-matter expert.
Johnson Stephens Consulting, Inc.
3300 Highlands Parkway
Smyrna, GA 30085
Steve Johnson, Principal
Johnson Stephens Consulting is a supply chain operations consulting firm serving eCommerce DTC companies, omnichannel retailers, third party logistics providers, and other consumer products companies. Our services include supply chain strategy & network optimization; distribution center design & implementation; labor management systems; lean improvement; warehouse management systems; transportation analysis, and construction management. Our professionals utilize a proven, interactive approach involving close collaboration with clients. Our key strength is providing the “how-to” to implement solutions, not merely providing recommendations – “Action Leaders, not just thought leaders.”
MACH order management system is an omni-channel solution designed to help you run a profitable business across all major customer touch points. MACH Software meets the order processing, purchasing, inventory management, marketing and accounting requirements of today’s multi-channel merchant operation. We offer a fully integrated POS module and we are a PA-DSS certified application which will help you achieve your PCI compliant goal. We have successful integrations with multiple web platforms in either real-time or batch. With the MACH Software suite, you can eliminate the need for multiple software programs.
710 Executive Center Drive
Brentwood, TN 37027
Katie Fredericks, Senior Marketing Analyst
OHL is one of the largest 3PLs in the world, providing integrated global supply chain management solutions including transportation management, warehousing, customs brokerage, freight forwarding, and fulfillment. OHL operates more than 130 value-added distribution centers, offers comprehensive transportation management services, employs nearly 7,000. OHL has expertise in direct-to-consumer fulfillment, serves a wide range of business sectors from specialty retail to manufacturing, and specializes in the apparel, electronics, food and beverage, and consumer packaged goods. www.ohl.com
1990 E. Grand Avenue
El Segundo, CA 90245
Who does Amazon.com, USPS.com, Intuit, and Microsoft trust for their back-end USPS shipping technology? Stamps.com. With over 450,000 customers, Stamps.com has been the leading provider of USPS shipping services since 1998. Whether you need dedicated shipping solutions for e-commerce fulfillment, retail point-of-sale needs, distributed corporate shipping or a customized system to fit your workflow, Stamps.com has you covered. Stamps.com provides the technology to seamlessly access low USPS rates with unprecedented ease, reliability and speed.
8002 B Emerald Drive
Emerald Isle, NC 28594
Transportation Impact, LLC specializes in contract benchmarking, distribution analysis and carrier negotiations. We help companies negotiate world class and market competitive contracts with small parcel carriers which results in savings on average of 19.2%. Transportation Impact also provides an audit recovery service which continuously checks for late deliveries and billing inaccuracies, optimizes your parcel shipping, streamlines processes, recoups expenses, and provides you with actionable data.
1300 Park of Commerce Blvd
Delray Beach, FL 33445
Argent Production Optimization
800 North Harbor Boulevard
La Habra, CA 90631
John Joei, Managing Director
Argent is a leading, distribution center-focused, productivity improvement solutions provider. The firm's bottom-line impacting cost reduction achievements are implemented for our clients through Engineered Work Performance Standards, Methods & Process Improvements, Layout & Slotting Best Practices, Simulation and cutting-edge incentive programs. These results are sustained through the firm's various software solutions which have been installed and used at more than 600 distribution facilities and on any given day, manage the work performance of over 60,000 workers, many of them in unionized operations.
BirdDog Solutions, Inc.
1725 Windward Concourse
Alpharetta, GA 30005
Beau Bridges, Marketing Analyst
BirdDog takes an analytic consultative approach to engineer a customized parcel program for each client’s unique business and shipping needs. Our team optimizes competitive carrier agreement strategies, provides detailed and secure invoice and compliance audit services, and helps you make better shipping decisions through our advanced shipping analytics and business intelligence tool. Our parcel experts deliver results that support growth and competitiveness, mitigate risk, save organizations money, and improve inefficiencies and customer experience.
Box On Demand
4075 W. Columbia Ave
Battle Creek, MI 49015
Rick Morse, VP of Sales & Marketing
Box on Demand is a revolutionary approach to sourcing corrugated packaging, allowing companies to easily and cost-effectively produce boxes in-house. Our customers only need to order and stock raw, unconverted corrugated material…this eliminates the need for box inventory, generates less waste, AND perfectly sized packages better protect against damage, require less filler material, and cost less to ship. With a Box On Demand solution, businesses save up and down the supply chain!
2701 Riverside Drive
Ottawa, ON K1A 0B1
Chicago Tag & Label
2501 Commerce Drive
Libertyville, IL 60048
Don Amato, Vice President of Sales
Chicago Tag & Label offers the industry’s most Innovative Print Solutions when it comes to custom tags, barcode labels, shipping labels, order fulfillment packing slips, integrated form labels, and collates. It’s our business to understand, identify and analyze your current product and process and communicate the best design solutions to meet your needs. Our tailored solutions will help streamline processes, reduce costs, and deliver value beyond the cost of the product.
50 Avon Meadow Lane
Avon, CT 06001
Circle Commerce Manager (CCM) is the total solution for the Order Management Software market. Our standard modules include far more than competitive offerings (including accounting, forecasting, shipping and point of sale), and have a deep level of functionality which is combined with our unique ability to customize any function! We partner with best of breed eCommerce platforms to deliver a total solution for any multi-channel merchant.
255 Fuller Road
Albany, NY 12203
Doug Reed, EVP Sales & Client Management
CommerceHub keeps clients growing, driving ecommerce and omni-channel success with a virtual integration platform and toolset that streamlines sourcing, marketing, merchandizing, fulfillment and delivery of an endless digital product aisle. In 2013, CommerceHub helped top online retailers in the U.S. and Canada achieve $7 billion in retail sales through expanded product assortments and rapid delivery. Orders were successfully processed and fulfilled directly to consumers by more than 8,500 integrated suppliers, distributors, manufacturers and third-party sellers.
CPT Intelligent Technologies, Inc.
4 Walter Foran Boulevard
Flemington, NJ 08822
Brian Ashforth, VP Sales
CPT Intelligent Technologies, Inc., can help you automate inbound mailroom operations, and dramatically reduce your data entry effort and expense. Using state-of-the-art hand print and machine print recognition technologies, our systems read data from order forms and checks and pass that data into your order management system, and electronically deposit checks to your bank. Clients often triple their data entry throughput and reduce date entry errors by over 50%. Large and small mail volume brands can benefit, and 6-12 month ROI’s are commonplace. www.cptinfo.com
507 Plymouth Ave NE
Grand Rapids, MI 49505
Ken Ruehrdanz, Manager, Distribution Systems Market
Dematic provides integrated material handling solutions that incorporate process improvements, material flow techniques, controls and software to reduce operational costs, maximize productivity, and optimize supply chain performance. For more than 70 years, Dematic has proven to be a competent single source supplier that engineers, manufactures, implements and life cycle supports the core material handling technologies required to operate effective logistics solutions.
942 South Shady Grove Road
Memphis, TN 38119
500 East Burnett Avenue
Louisville, KY 40217
333 Buttonwood Street
West Reading, PA 19611
777 South State Rd 7
Margate, FL 33068
Wendy Shooster, CO-CEO
Global Response is The Brand Care Call Center. We provide a full complement of contact center solutions including phone, chat, email and social media. For four decades, we have supported such esteemed brands as National Geographic, Tory Burch, Zara, Crate&Barrel, Ally Bank, and Blue Cross Blue Shield.
Our partners are highly focused on enhancing their brands, and value Global Response for our commitment to the customer experience. At Global Response, your Brand is our Passion.
Green W. Associates
2001 Butterfield Road
Downers Grove, IL 60515
Green W. Associates and our production partners are industry leaders of invoices, pack slips, labels, supplies and collate forms to the mail order, e-retailing and fulfillment marketplace. With over 30 years of print and direct marketing experience our knowledge and experience provide ideas to deliver cost saving solutions.
9680 Old Bailes Rd
Ft. Mill, SC 29707
6465 East Johns Crossing
Johns Creek, GA 30097
Integrated Distribution Services (IDS)
3100 Reeves Road
Plainfield, IN 46168
Integrated Distribution Services, Inc. (IDS) delivers integrated logistics solutions that include fulfillment services, warehousing/distribution, and intermodal transportation/freight management services. All IDS programs are dedicated to improving your operating efficiencies, enhancing your customer service, and ultimately improving your bottom line. IDS delivers the competence, flexibility, experience and technology to create focused results. Whether you use part of our abilities or a fully integrated solution, all IDS programs are designed to deliver our customers a competitive advantage.
Intertape Polymer Group
100 Paramount Drive
Sarasota, FL 34232
Intertape Polymer Group Inc. (IPG) is an acknowledged leader in the packaging industry, manufacturing a broad range of packaging products an systems that reflects the needs of industrial and retail customers. IPG’s product offerings includes industrial and packaging tapes, shrink film, stretch film, carton-sealing equipment, ink jet printing systems, labeling systems, engineered coated products and flexible intermediate bulk containers. Established in 1983 and headquartered in Sarasota, Florida, IPG employs approximately 1,800 employees with operations in 16 locations in North America and Europe. Intertape Polymer Group Inc is publicly traded on the Toronto Stock Exchange (TSX) under the stock symbol “ITP.”
2206 Easton Turnpike
South Canaan, PA 18459
Magnetic Ticket & Label Corp.
8719 Diplomacy Row
Dallas, TX 75247
MT&L is a world leader in providing innovative products and services to the global card industry, transportation, and retail markets. MT&L offers a full line of laser label products. With our unique clean edge technology, we provide economical and high quality pattern adhesive labels. In addition, we provide unique twin web label/form combinations to a wide variety of customers. We are driven by the technical ideas that seek new ways to address our client’s changing needs.
1024 First Street
Snohomish, WA 98290
3401 E. Harbour Drive.
Phoenix, AZ 85034
Mark Magill, Director of Business Development
OnTrac is the regional leader in overnight and time-critical parcel delivery to California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. With fewer accessorial fees than the national delivery companies, OnTrac can boost your bottom line and increase your productivity. Shipments that normally take two days with national carriers now arrive next day with OnTrac Ground. OnTrac understands the importance of flexibility and operating in time-sensitive environments. For more information, visit ontrac.com or call 800.334.5000.
305 Commerce Drive
Moorestown, NJ 08057
Since 1973, OPEX Corporation has provided productivity enhancing workflow solutions to thousands of organizations around the world. Our innovative technologies set the standard in process optimization and allow our customers to achieve the efficiency and accuracy required to compete in today’s global marketplace. Our Perfect Pick® order fulfillment solution is a revolutionary, high-speed, goods-to-person, picking technology. It is uniquely scalable and offers a low cost entry point to automate your picking operations.
Promotion Fulfillment Center
311 21st Street
Camanche, IA 52730
Bowen Smith, SVP, Sales & Marketing
(800) 493-7063 x294
Promotion Fulfillment Center is a global leader in turnkey integrated ecommerce and omni-channel order fulfillment. We look beyond the traditional product fulfillment methods. Our approach provides flexible and unique solutions that reduce your costs, improves execution, delivers transparency, and enhances the brand experience at each touch point. Promotion Fulfillment Center prides itself on fulfilling your brand experience. To learn more, visit www.pfcfulfills.com.
Saddle Creek Logistics
7345 Mission Gorge Road
San Diego CA 92120
Saddle Creek delivers multi-channel order fulfillment to support your business objectives. With services ranging from efulfillment to freight management to customer service, we can help you increase speed to market, control costs and be more responsive to customers. Through our extensive network of facilities, integrated logistics services, and advanced technology, we develop comprehensive solutions you can rely on to satisfy your customers and enhance your brand.
10 Sherman Turnpike
Danbury, CT 06810
Ken Aurichio, Executive Director, Corp Communications
Sealed Air Corporation creates a world that feels, tastes and works better. In 2013, the Company generated revenue of approximately $7.7 billion by helping our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions, Bubble Wrap® brand cushioning and Diversey™ cleaning and hygiene solutions, ensures a safer and less wasteful food supply chain, protects valuable goods shipped around the world, and improves health through clean environments. Sealed Air has approximately 25,000 employees who serve customers in 175 countries. To learn more, visit www.sealedair.com.
16835 W Bernardo Dr
San Diego, CA 92127
Trevor Outman, Managing Partner
(858) 879-2020 x 117
Shipware helps volume parcel shippers reduce costs 10-30%, guaranteed. With decades of parcel negotiation experience, Shipware is the best in the business at helping shippers improve discounts, concessions and contract terms with parcel carriers like UPS and FedEx. We also optimize your carrier mix and modes of transport to ensure you’re paying as little as possible for the transit speed required. Our proprietary audit software analyzes weekly parcel invoices for overcharges, late shipments and other common errors, and applies all credits directly to your carrier account. Additionally, we provide powerful reporting tools for greater spend management visibility empowering our clients to make intelligent transportation decisions.
157 Compass Point
St. Charles, MO 63301
Storopack North America
4758 Devitt Drive
Cincinnati, OH 45246
Tommy Moorman, Business Development Supervisor
(513) 870-6392 ext. 383
Storopack specializes in protective packaging. We promise our customers “Perfect Protective Packaging.” Storopack produces flexible packaging materials such as; Air Cushions, Paper Pads, Foam-in-Place packaging, Loose Fill chips, Pre-Inflated Bubble, Kraft Bubble-Mailers, and Pre-Molded Foam Cushions. Storopack has an engineering division that focuses on designing equipment integration for the customers’ internal logistics to constantly improve the productivity of our customers’ protective packaging process.
Systems Technology, Inc.
Systems Technology, Inc.
1351 East Riverview Drive
San Bernardino, CA 92408
Philip McAndrew, Marketing Administrator
(909) 799-9950 x223
Systems Technology Inc., has been a leader in direct-to-consumer packaging machinery for over 30 years. Our high-speed automated wraparound cartoning technology for packaging books, CDs, DVDs, videos, and other Pick & Pack items in protective corrugated cartons has made us a preferred supplier in the e-Commerce, high volume, low cost, direct-to-consumer (D2C) fulfillment automation market. Our systems also integrate products to collate, insert, weigh, label, stack, and palletize or sort to downstream distribution channels.
29800 Agoura Road, #200
Agoura Hills, CA 91301
U-PIC has been offering package insurance coverage since 1989. We “Insure Happiness.” Ship your packages with your carrier and insure them with U-PIC at a discount. Our package insurance premiums are up to 85% less than the carrier rates. Our system is integrated with all major shipping software systems. Claims are resolved within 7-10 business days.
Consumers want security and peace of mind. Insurance builds trust and that builds repeat business. It makes for happy customers. We Insure Happiness!
United States Postal Service
475 L'Enfant Plaza
Washington, DC 20260