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Video Library

Risks and Rewards of Using Regional Parcel Carriers
Rob Martinez
President & CEO of Shipware LLC
Characteristics of Successful Start Up Operations
Anthony Vicars
President of Rise Fulfillment
Winning Hiring Strategies for the Contact Center and Warehouse
Anne Embrey
Vice President, Continuous Improvement of Replacements Ltd
Pre Conf Workshop Negotiate Like the Pros
Rob Martinez
President & CEO of Shipware LLC
Advanced Parcel Negotiation Tips, Tricks, and Tactics
Rob Martinez
President & CEO of Shipware LLC

New! Recognition for DTC Super-Heroes & Merchants!

In 2015, we are featuring the new Excellence in Customer Experience Award at the Operations Summit. Specifically for D2C operations, this award honors the power of operations as the key driver in today’s growing ecommerce marketplace. Want to enter? The Call for Entries will open shortly. Winners will be announced live at the Operations Summit.

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