Insights and trends from speakers | Operations Summit 2015 and 2016

Jason Acevedo of Limited Stores discusses the ins and outs of same-day delivery.

Michelle Alexander of QVC on how the organizaitn leverages knowledge management

Lori Jackson, Director of Fulfillment at Dollar Shave Club discusses how to keep subscription customers happy.

Sheplers discusses the demand for same-day delivery.

JackThreads discusses the best methods of communicating with customers via social in the call center.

Fairytale Brownies discusses planning next year’s peak shipping process.