Kick things off with a bang at our annual Welcome Party! Grab a drink, enjoy a variety of hors d’oeuvres and play games. It’s a great opportunity to hobnob with fellow attendees, talk shop and discuss our great lineup of sessions, speakers and keynotes!
NEW! For the first time ever, we’re shining a spotlight on young talent across fulfillment, shipping and logistics, omnichannel and customer care. Winners will take the stage and be touted across MultichannelMerchant.com content and social media channels, reaching tens of thousands of industry leaders across the globe. The recognition lasts a career.
FIRST TIMERS’ PROGRAM
Coming for the first time? We love our newbies! New for 2020, our team will be your onsite guides to introduce you to the family, other first timers, and host you at dedicated orientations, meet-ups and happy hours. Team members will be on hand all three days to assist new comers with content and networking event selection to help you get the most out of your Summit experience.
Sponsored by Purolator! Join us Wednesday from 9-11 PM on the Orlando Marriott’s Harvest Terrace, OpsSummit latenight is your chance to reconnect with old friends and meet new industry peers. This is the “can’t miss” industry networking event of the year.
WOMEN IN OPERATIONS
It’s back! Whether you are one, or you just love to show the leading ladies in the industry your support—our Women in Operations content was curated just for you. Be inspired and learn from today’s most innovative women in ecommerce.
KENNEDY SPACE CENTER TOUR
Walk the halls of one of the nation’s most exciting visitor centers with fellow Summit attendees. Relive parts of the Apollo program through simulation from launch to moon landing. See a launch complex with your own eyes. Get up close and personal with the space shuttle Atlantis. Hear the history of all NASA has accomplished in human spaceflight, aeronautics, space science, and space.
Note: cost is $180. Includes transportation, lunch voucher, beverages and snacks. If you’re planning on attending the Tuesday workshops, the Kennedy Space Center Tour presents a time conflict.
INDUSTRY NEWS BROUGHT TO YOU BY:
TikTok Testing Addition of Social Commerce URLs
Short-form mobile video app TikTok is expanding its ecommerce footprint by testing a new feature allowing users to add a shoppable URL to their bios or videos, creating an online store where consumers can shop without leaving the app. The move is seen as a strategy to compete with Instagram and Facebook shopping.
Study Finds 80% of Consumers Shop on Smartphones, M-Commerce Gains
A study commissioned by PayPal, conducted by the global market research and consulting firm Ipsos, shows consumers are shopping on smartphones more than ever but remain concerned about mobile commerce security. The global study of 22,000 consumers across age groups found 80% of consumers have shopped via smartphone, but only 63% of ecommerce businesses are optimized to accept mobile payments
Assessing the Impact of 2020 Rate Increases from UPS
Effective Dec. 29, UPS ground, air and international rates will increase by an average of 4.9%. Keep in mind that there is often a discrepancy between the announced increase and the effect on individual shippers. Our team at Shipware will perform a detailed analysis of the announced increases over the next week, but in the interim, here are some areas which will likely provide the most impact on merchant shippers.