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Tuesday | April 14

12:00 PM – 1:00 PM

Lunch for Workshop Participants

1:00 PM – 5:00 PM

Master Class Workshop: Getting Both Arms Around the Ecommerce Returns Beast

1:00 PM – 5:00 PM

Master Class Workshop: The Fundamentals of Operations & Fulfillment

1:00 PM – 5:00 PM

Master Class Workshop: The Insider’s Playbook to Mastering Small Parcel Contract Negotiations

1:00 PM – 5:00 PM

Master Class Workshop: Steps to Creating a Winning Customer Experience

5:00 PM – 7:00 PM

Welcome Party