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Thursday | April 16

8:00 AM – 9:00 AM

Breakfast

Room: Cypress 1
8:00 AM – 10:00 AM

Registration Open

9:00 AM – 9:40 AM

The Store of the Future Is Not a Store: Beyond Omnichannel to a Harmonized Experience

Room: Cypress Ballroom – Theater 4
9:00 AM – 9:40 AM

Why Data is Important: What Every Ecommerce Shipper Should Know

Room: Cypress Ballroom – Theater 3
9:00 AM – 9:40 AM

Brains Over Bot Brawn: Accelerating the Pace of Robotic Intelligence

Room: Cypress Alcove 2
9:00 AM – 9:40 AM

Getting Subscription Programs Right on the Back End

Room: Cypress Ballroom – Theater 2
9:00 AM – 9:40 AM

Can We Be Direct? Overcoming Operational Growing Pains in DTC

Room: Cypress Ballroom – Theater 1
9:50 AM – 10:30 AM

Case Study: How Telus Created a Front-End Customer Experience that Set it Apart

Room: Cypress Ballroom – Theater 4
9:50 AM – 10:30 AM

Ecommerce Parcel Shipping in a Constantly Changing World

Room: Cypress Ballroom – Theater 3
9:50 AM – 10:30 AM

Warehouse Robotics Power Panel: Where It’s At, Where It’s Headed

Room: Cypress Alcove 2
9:50 AM – 10:30 AM

Marrying Innovation and Pragmatism in Product Packaging

Room: Cypress Ballroom – Theater 2
9:50 AM – 10:30 AM

Late to the Game Flips to an Omnichannel Win for Hibbett Sports

Room: Cypress Ballroom – Theater 1
10:30 AM – 11:15 AM

Expo Hall Open – Coffee and Snacks

Room: Exhibit Hall
10:40 AM – 11:10 AM

4 Weeks in Perris: Walker Edison’s New Fulfillment Center Startup Story

Room: Cypress Alcove 3
11:20 AM – 12:00 PM

When Customer Services Goes Bespoke

Room: Cypress Ballroom – Theater 4
11:20 AM – 12:00 PM

Using Independent Contractors for Ecommerce Delivery: Understanding the Issues

Room: Cypress Ballroom – Theater 3
11:20 AM – 12:00 PM

The Growing Nexus of Robotics and Third-Party Logistics

Room: Cypress Alcove 2
11:20 AM – 12:00 PM

Measuring the Speed of Success: Metrics for Optimizing Your Operations

Room: Cypress Ballroom – Theater 2
11:20 AM – 12:00 PM

Unified Inventory: The Key to Omnichannel Success

Room: Cypress Ballroom – Theater 1