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Thursday | April 16

9:00 AM – 9:40 AM

The Store of the Future Is Not a Store: Beyond Omnichannel to a Harmonized Experience

9:00 AM – 9:40 AM

Why Data is Important: What Every Ecommerce Shipper Should Know

9:00 AM – 9:40 AM

Brains Over Bot Brawn: Accelerating the Pace of Robotic Intelligence

9:00 AM – 9:40 AM

Getting Subscription Programs Right on the Back End

9:00 AM – 9:40 AM

Can We Be Direct? Overcoming Operational Growing Pains in DTC

9:50 AM – 10:30 AM

Case Study: How Telus Created a Front-End Customer Experience that Set it Apart

9:50 AM – 10:30 AM

Ecommerce Parcel Shipping in a Constantly Changing World

9:50 AM – 10:30 AM

Warehouse Robotics Power Panel: Where It’s At, Where It’s Headed

9:50 AM – 10:30 AM

Marrying Innovation and Pragmatism in Product Packaging

9:50 AM – 10:30 AM

Late to the Game Flips to an Omnichannel Win for Hibbett Sports

11:20 AM – 12:00 PM

When Customer Services Goes Bespoke

11:20 AM – 12:00 PM

The Growing Nexus of Robotics and Third-Party Logistics

11:20 AM – 12:00 PM

Measuring the Speed of Success: Metrics for Optimizing Your Operations

11:20 AM – 12:00 PM

Two-Sided Growth: The Value of Partnership in Drop Shipping